Who We Are
Cloud Edge is a Melbourne-based Managed Service Provider (MSP) with over 20 years’ experience supporting businesses across Australia. We help organisations of all sizes work securely, efficiently, and confidently — from small businesses taking their first steps into the cloud, to multi-site operations managing complex compliance requirements.
We specialise in Microsoft 365, helpdesk services, onsite services, equipment replacement, cybersecurity, cloud infrastructure, endpoint management, and compliance — and we speak plain English, not jargon. Whether you need a fully outsourced IT team, a security health check, or help rolling out Microsoft Intune across your fleet, we’ve got you covered.
Our directors bring more than two decades of hands-on experience in business IT consulting. Our team holds leading industry certifications including Microsoft, Cisco, AWS, Sophos, and Barracuda to name a few. We continuously build on industry knowledge to stay genuinely ahead of the curve — not just aware of it.
A Focus on Service
Great technology means nothing without the people behind it. Our key point of difference is the personal attention we bring to every client relationship. We listen before we recommend, we communicate clearly, and we treat your business like it matters — because to us, it does.
The Cloud Edge Value
We don’t sell technology for the sake of it. We assess your current environment, understand your goals, and build a technology strategy that delivers real returns — better productivity, lower risk, and a platform your business can grow on.
Our Point of Difference
No confusing tech talk. No grey areas. No surprise bills. Just direct, honest communication, fast response times, and IT solutions that are built around your business — not the other way around.
Cyber Security and threat Prevention
- Vulnerability Scanning and Remediation
- Advanced email filtering and anti-phishing
- Zero trust and Conditional Access Policies
- 24/7 MDR Available
- Next Gen EDR\XDR across every device
- Data Loss Prevention
Essential 8 Audits and Compliance
- ACSC Essential 8 maturity assessments
- MFA, App Control, OS Hardening, Vulnerability Management and Patch Deployment
- Gap Analysis and Remediation Roadmap
- Great for Cyber Security, tenders and winning new contracts
Managed Services and IT Helpdesk
- Monitoring of your entire IT Environment
- Fast helpdesk via phone, email or remote
- Your Outsourced IT Team, Done Right!
- Network Design
- Billing options such as fixed monthly pricing - no surprise bills!
- Asset Management with proactive Patching
- Regular Technology Reviews and Planning
Microsoft 365 and Modern Workplace
- Email management, security and archive
- Teams, SharePoint and OneDrive management
- Entra ID, SSO, MFA, Conditional Access
- Mobility and Connectivity
- Intune Device Management - all platforms
- Secure Access for Remote and Hybrid Team
Backup and Recovery
- Microsoft 365 Backup - full coverage
- Immutable, Ransomware-Proof Repositories
- Documented RTO and RPO Objectives
- Regular Restore Testing, Not Set and Forget
- Disaster Recovery as a Service (DRaaS)
Security Awareness Training (SAT)
- Simulated Phishing Campaigns
- Short, Engaging Training Modules
- Human Risk Scoring per Employee
- Management Reporting and Trend Tracking
- Turn Staff into your Strongest Defence
Cloud Servers
- Bissiness Ready Solutions
- Flexible Monthly Billing
- Accesss Bussiness Anywhere
- Managed Hardware
- Secure Australian Location
On-Premise Servers
- Dedicated Servers
- Virtual Servers
- HP Tier 2 Partner Pricing
- Email & Collaboration
- Remote Access
Consulting Services
- Cloud Setup and Strategy
- Onsite/Cloud Migrations
- IT Support Services
- Network Design
- IT Management/Strategy
Email and Collaboration
- Email Migration
- Office Apps and Services
- Security and Compliance
- Mobility and Connectivity
- File Storage and Sharing
Backup and Recovery
- Physical and Cloud Solutions
- Disaster Recovery
- File Protection
- SaaS Protection
- Cloud Continuity
Networking Services
- High End Firewalls
- Point to Point Fibre
- NBN Connectivity
- Intrusion Detection
- Security and compliance
Why Cloud Edge
Simple… our people. At Cloud Edge we believe that good technical knowledge within business IT is only half of the picture. Our values are based around the personal touch in excellent communication, trust, honesty, and partnerships. We believe that ‘talking tech’ turns many people off, so we work to ensure our communication is simple, factual, and ready for businesses to make decisions rather than decipher. We focus on adding value to the business and putting in solutions that ensure efficiencies and a return rather than just the replacement of old for new.
We look to build long term partnerships by getting to know you and your business. This is where the value is for our business and your business. The idea for us is to grow with you and assist your business growth with new technologies, solutions, and ideas.
Finally, we ensure honest and trustworthy communication. If something is broken or not working well, we will let you know. We will analyse, discuss, and work with you on the best way forward with direct and fixed solutions. With Cloud Edge there will not be any ‘grey areas’!
IT Services
IT Management
Business solution
Cloud Edge is based on Trust, Honesty and Partnerships
Our Partners
Useful Links
Contact Info
- Suite 8 - Level 1, 830 Wellington Rd Rowville VIC 3178
- 1300 233 137
- info@cloud-edge.com.au
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